TERMS OF TRADING

We reserve the right to make changes to the availability, content, tuition fees, set books or any other details of any course at any time. The mention of a course on this website is not a guarantee of availability.  If we receive a payment and the course is not available, a full refund will be made.

We reserve the right to refuse admission to any course without giving a reason.

UKCHT/Kadmon courses are presented for educational purposes only. They are not substitutes for psychological or medical care, counselling or psychotherapy.  Please consult your medical doctor if you have a medical problem. If you require counselling or psychotherapy, please consult a qualified practitioner.

Students are responsible for their own well-being.  UKCHT/Kadmon Academy is not responsible for the outcome of the use of any technique or material taught in any course.

In compliance with the EU Distance Selling Directive and Consumer Protection (Distance Selling) Regulations 2000.

This law and the rights detailed below apply to all transactions within the UK for customers in the UK and the EU, where the customer does not meet the seller in person.

Sales from one business to another are not controlled by these regulations. If you are a self-employed professional, and you have enrolled on one of our courses for professional development purposes, we interpret that to be a business-to-business transaction.

The law allows you a 7-day "cooling off" period. During that time you have the right to cancel your contract and to obtain a full refund.  The 7 days will begin from the time you receive our confirmation of your enrolment. During that time you may cancel without a reason. Let us know by the quickest means: email, fax, telephone (we will return the call if you reach our voicemail and leave your number - but landlines only please, no mobiles.)  Please also confirm your request by letter sent by regular mail to our postal address in London. If you claim a refund within the 7-day "cooling off" period we will let you have that refund within 30 days.

Any refunds of moneys paid by credit/debit card will be refunded to the same card.  Paypal payments will be refunded via Paypal.  Non-card payments will be refunded by the most convenient means at our discretion - normally by cheque.

However, the regulations allow that if the order is for specially personalised goods, the right to cancel a purchase does not apply. If, for example, we have arranged an award comprising a personalised certificate, or you are ordering a personalised or made to order product the "cooling off" period will not apply.

If you are outside the UK or EU the Distance Selling Regulations do not apply and there is no statutory requirement for a refund. Please ensure you are committed to the course before you enrol.

CANCELLATIONS OR INTERRUPTIONS AFTER THE COOLING OFF PERIOD

 After the "cooling off" period, our services (provision of course materials and tutorial support) will be available for you during your registration period and for any longer period that we have agreed. If you do not exercise your right to use those services, then that does not entitle you to a refund. If you need to suspend your studies for any reason, it is your responsibility to let us know as soon as possible, and we will give you any appropriate advice.  At our discretion, we can decide to lengthen the registration period for a specified time without further charge.

MODULAR PAYMENTS

With effect from April 2013 we are no longer offering modular payment plans.

WHAT WE PROVIDE

The tuition fee includes: 

Accepting your application.

Issuing a receipt

Putting you in touch with an Academic Adviser who can help you with your studies.

Providing study instructions (for taught courses).

Assessing all student assignments.

Providing general help and advice, normally by email.

Issue the certificate  if and when you have successfully completed your course.

Advice on further study and/or professional memberships if appropriate.

The tuition fee does not include: 

The cost of textbooks (unless a free book is part of the package for UK students). Students normally have to purchase their own textbooks.

Supplying duplicate certificates  or replacing lost certificates.

COURSE CHANGES

We reserve the right to make changes to course content, required books, syllabi, assessment details and any other particulars at any time.

METHOD OF ASSESSMENT

 All distance learning courses are assessed by continuous assessment. When sufficient credits are achieved and any other specific academic requirements are met and all fees due have been paid, the  award will be issued.

TIMESCALES (for Students) 

Students are expected to complete their  course within the set period of registration for the programme of study. The set period will be advised in advance and confirmed in the enrolment letter. Students should discuss any problems with course progress or completion (for personal or academic reasons) with their Academic Advisor as soon as possible.  In special circumstances students will be allowed reasonable extra time.  

TIMESCALES (for Academic Advisors)  

We will make every effort to mark assignments within 30 days but at very busy times of year or holiday periods, it might not be possible to adhere to this goal in every case.  We guarantee that, if significant delays occur that in our opinion prevent a student from completing during the period of registration, we will extend that period of registration for at least 6 months without further charge. 

FAILING A COURSE 

A student who fails a course unit may re-take it up to two further times. However, as mentioned above, if the period of registration has run out, additional fees could be required. Failure is not a reason for extending the period of registration without further fees.

BOUNCED CHEQUES AND OTHER FAILED PAYMENTS

It is the student's responsibility to ensure that there are sufficient funds in the account before issuing a cheque or other payment.  If necessary please verify the balance by checking with your bank. A fee of £40 will be charged to cover costs and administration time in the event of a payment being dishonoured.

COLLEGE CANCELLATION OF REGISTRATION  

The College reserves the right to cancel a student’s registration at any time without notice, or withhold recommendation for an award, without refund if the student is found to do any of the following acts aimed at the College or any of its tutors or linked organizations: misrepresentation of previous qualifications or biographical details, spamming or any form of attack on our computer systems or websites, publishing slanderous or libelous statements, copying any copyright material (including parts of the website and any logos) without written permission, gross plagiarism  (copying someone else’s work and claiming it is your own), abusive behaviour, issuing a bouncing cheque and not paying the fees and costs due, expressing racism or incitement to violence, or any criminal act. In all these matters the decision of the Principal will be final.

 APPLICABLE LAW

 The law applicable to any transaction with UK College of Holistic Training / Kadmon Academy shall be the law of England and Wales.

CONSUMER RIGHTS

 Nothing in this statement is meant to interfere with the student’s consumer rights.

Trading Status

 UK College of Holistic Training and Kadmon Academy are trading names of M L Berg PhD.

If you have a complaint

If you have a complaint concerning an academic matter, please contact your academic advisor in the first instance for advice.  If the matter is not resolved, or if you have a complaint about any other matter, please contact the Principal by letter to our London postal address. We will do our best to resolve any matters raised.

For further information see the about us page and the FAQs page.